Terms & Conditions

Welcome to The Great Spice. By accessing and using our website (thegreatspice.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site or purchasing our products.

1. General Information

The Great Spice is an online platform offering premium spice blends, beginning with our signature AGREAT™ Biryani Spice. All content on this site, including product descriptions, images, and branding, is owned by The Great Spice and protected under applicable intellectual property laws.

2. Product Availability

We strive to ensure that all products listed on our site are available and accurately described. However, availability is subject to change without notice. We reserve the right to modify or discontinue any product at any time.

3. Pricing & Payment

All prices are listed in BDT (Bangladeshi Taka) and are subject to change without prior notice. We accept payments through secure online gateways. By placing an order, you agree to pay the full amount as displayed at checkout.

4. Shipping & Delivery

Orders are processed and shipped within the timeframe mentioned during checkout. Delivery times may vary based on location, holidays, and external courier service factors. The Great Spice is not liable for delays caused by third-party logistics.

5. Returns & Refunds

Due to the nature of our food products, we only accept returns in cases of damage, defects, or wrong items sent. Please refer to our Refund and Returns Policy for full details.

6. Use of Website

• You may not use this site for any unlawful purpose.
• Any attempt to interfere with the operation or security of the site is strictly prohibited.
• You may not reproduce, copy, or exploit any content without prior written permission.

7. Privacy Policy

Your use of this website is also governed by our Privacy Policy. We are committed to protecting your personal information and using it only as outlined therein.

8. Limitation of Liability

The Great Spice shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. All products are consumed at the customer’s own discretion.

9. Modifications to Terms

We reserve the right to modify these terms at any time without prior notice. Changes will be posted on this page, and your continued use of the site will signify your acceptance of those changes.

10. Contact Information

For any questions regarding our Terms & Conditions, please contact us at:

📧 Email: co*****@***********ce.com
📞 Phone: +88 01711-279687